MAIL: PO BOX 7363, LANCASTER PA 17604 , 717-898-3994 OFFICE
At Tin’N’Treasures your privacy is very important to us. Non-personal information is automatically collected through standard operations of our Internet servers. This includes the domain name, but not email address of individuals. Any information that you choose to share with us is kept confidential, and we will not sell, rent, loan. Lease or share any of your personal information with any other person or company. If you have any questions with regards to our policy please contact us.
Warranties are restricted to those listed with products. The lighting manufacturers warrant their handmade prod-
ucts. Any concerns or problems will be transferred to them. Broken , mislabeled,or mistakes in shipments will be promptly handled by Tin’N’Treasures. Customer must notify us within 2 weeks of ship date. Tin’N’Treasures is not responsible for any bodily harm or property damages do to the use or misuse of any product or service provided.
Your order will be processed electronically by our secure shopping cart. Phone orders are always welcome. Please use the numbers listed above. Please note, we are always closed Sunday and Christmas.
Special order chandeliers may take 4 to 6 weeks to build. All direct wire lighting is made in the USA by skilled Craftsmen. Therefore we cannot accept returns on these Items. If you are uncertain about color or size choices, please contact Susan at the office number before you order.
Orders will be shipped Fed Ex, UPS or Priority Mail. FedEx will send a tracking number via email. If a product is out of stock, it will be shipped ASAP. If we choose to send some of your order and the backorder later, no extra shipping charges will be incurred. Any in-transit damage must be reported to Tin’N’Treasures, please do not discard
any packing, until told to do so. We will report to carrier.
Please use your email address when ordering a gift. We will send you a tracking number. If you add a comment to your order, we will include a card at no charge.
RETURNS & EXCHANGES
We will exchange items for color, size or pattern. Shipping costs for the above will be charged. Please read special order section. Some products are final sales, this includes lighting , tipsy poles and all Holiday /seasonal
items. Your shipping cost is never refunded unless an error was made in packing the order.
The use of this site is an agreement to all conditions listed above. Thank you for shopping with us.